Tag Archives: Latitude

Douglas Hunter Elected Chairman of PathGuide’s Latitude Advisory Board

A hearty welcome aboard to Douglas Hunter, who was elected chairman of the Latitude Advisory Board (LAB) at our Latitude User Conference in May. Douglas is the operations manager at Colorado-based Eldorado Trading Company, where he oversaw the Latitude WMS rollout at its distribution facility.  Since then, he has been an active member of the Latitude Advisory Board. He’s a strong advocate for using technologies to solve warehouse problems and for continuously improving processes. In fact, we profiled Doug as our first warehouse champion many years ago. We’re excited to work more closely with him as he brings a new voice and energy to the LAB.

Roy Bragg will be stepping down as chairman after several years of service but will remain active as a board member. Roy is VP of operations at Canadian electronics distributor EB Horsman & Son and has been a great guiding voice for the board. Many thanks to Roy for his leadership during a critical growth period and we look forward to more of his keen insight for Latitude as we work to make the product even better.

The LAB is a user-led group of Latitude enthusiasts based in the U.S. and Canada. They give PathGuide feedback based on their experiences gained from working with Latitude WMS in their warehouses and distribution centers. Insight from the board directly shapes PathGuide’s training programs and product enhancements, and members often serve as beta testers for software updates. These members represent a wide range of industries. For more about the LAB and a list of current members, look here.

Announcing Latitude 10.0.112 and the Satellite Warehouse Module

The next version of Latitude, which has just been released, features two new major features and several smaller updates. First is the Inbound Transportation Management module that helps customers manage incoming deliveries in Latitude WMS. Most warehouse management systems do not include this capability, but it’s a forward-thinking function that we are confident small and medium-sized distributors will benefit from. You can read more about that module here.

The second addition to Latitude WMS is our Satellite Warehouse Module, which extends Latitude into smaller satellite warehouses and lets them access the same inventory without the hardware investment. Like most of Latitude’s recent enhancements, it was created to address a need expressed by customers. Many of our customers have a distribution center with a few remote branches in secondary locations or retail back rooms. These satellite warehouses are usually too small to justify investing in on-site Latitude installations, but employees still wanted access to the system. We agree. You shouldn’t have to buy another full version of the software for three or four employees.

The Satellite Warehouse Module gives remote locations access to a ‘light’ version of Latitude, where most processes are “exception” based. As usual, employees will use an RF terminal for receiving. For all other processes (putaway, cycle counting, picking, packing and shipping) they will print a form and note any exceptions to their normal workflow. For example, in putaway a worker would make a note if he or she puts a product in a different bin than normal. After finishing the job, the worker would log into the Latitude Activity Station, key in the exceptions from the sheet and post them to the system. This gives all employees better insight to what happens at these locations.

The latest update also increases the number of zones allowed in Latitude, adds the ability to set different time zones for each Latitude Branch, and has a new Quarantine Window feature that prevents an item from being pickable in a user-defined time frame.

You can see more details about Latitude 10.0.112 in its release notes here. If you’d like to learn more about this module, or need to discuss another specific problem you’re trying to solve in your warehouse, you can reach our Support Team at 1-888-627-9797.

PathGuide Technologies Offers Inbound Transportation Management Module

ITM’s Advanced Features Expand Latitude’s Receiving Capabilities, Allowing Users to Schedule Incoming Freight and Track Carrier Performance

PathGuide Technologies just announced the availability of a new inbound transportation and dock scheduling module that integrates seamlessly with the company’s Latitude WMS. Developed in conjunction with several Latitude users, the Inbound Transportation Management module provides dashboards and other tools that make it easy to automate inbound delivery scheduling and record-keeping for external carriers, while helping to better assign staff and equipment when and where they are needed.

“Inbound transportation management is not something that is often requested,” said Andrew Weith, founder of ASW Global Consulting, a software consulting business that specializes in ERP and WMS technologies. “Most folks don’t yet have an understanding of the gains to be found by managing this part of the warehouse process.”

After receiving requests from existing customers to integrate delivery management capabilities into Latitude, PathGuide discovered that most small and medium-sized warehouses currently use old-school whiteboards, basic spreadsheets or calendars to track and manage incoming deliveries.

“This Inbound Transportation Management module for Latitude isn’t just an electronic whiteboard to assign a dock door for a truck,” said Greg Laycock, vice-president of research and development at PathGuide. “What makes this module so valuable is the powerful metrics that give managers the ability to plan staffing levels, evaluate inbound carriers and reduce errors in receiving. Latitude already handles receiving extremely well, so extending this expertise into inbound transportation allows our customers to manage time, space, people and vendors much more effectively.”

End users can access and update the delivery schedule through an RF terminal or Latitude’s web interface using the new module. They can easily see which trucks have arrived, which are being unloaded, and which deliveries have been completed. The system stores data on all deliveries, giving management documentation and evidence of any issues. For example, if an inbound carrier consistently arrives late or delivers damaged shipments, the distributor now has an accurate record of those incidents and can use the information to bring it to the carrier’s attention, negotiate a better price or find another carrier.

The Inbound Transportation Management module has completed beta testing and is now in general availability. It’s just the latest of several advanced features for Latitude WMS, such as voice picking and vendor managed inventory. All of these modules are designed specifically for Latitude WMS. For more information about this module or any of PathGuide’s products, please contact PathGuide at clientservices@pathguide.com or call +1-888-627-9797.

 

The Latitude User Conference is Just Around the Corner!

There’s less than 4 weeks to take advantage of early bird rates for the 2016 Latitude User Conference. This year’s LUC is May 22-24 in sunny San Diego.  Additional discounts  are available when you register more than 3 people from your company – so bring a crowd!

Three Levels Deep

Our conference is designed for everyone, and that’s why we’re encouraging “Three Levels Deep”. Bring people who represent different areas of your operation. Employees can directly apply the knowledge and practical techniques they learn at the conference to their jobs back home.

Why Attend?

  • Warehouse Managers: We looked at areas specific to warehouse managers’ daily processes to design breakout sessions tailored to their needs. Sessions like Replenishment: Stay Stoked Because You’re Stocked and Dock Wars: Scheduling Inbound Deliveries will inspire new techniques to drive success across your warehouse teams.
  • Corporate Executives: Network with other executives, exchange ideas about supply chain excellence and learn how Latitude WMS can help inspire innovation and deliver better customer service as the supply chain continues to evolve. Sessions for executives include Motivation by Metrics, Leveraging Latitude WMS for ROI in Your Operations and Latitude WMS for Your Smaller Facilities.
  • Warehouse Workers: You’re the ones using Latitude every day, so the more you know – the better. Hands-on sessions for warehouse workers include Make an RF “Easy Button” With Task Definitions, Be in the Know With Automatic Alerts and Labels Made Easy.
  • IT Pros: Learn about Latitude’s evolving tool set and programmable features while networking with other field experts. Sessions for IT Pros include What’s Your IT IQ?, WMS & LMS Release Highlights, Metrics: A Window into Your Warehouse, and Latitude Confidential: Next Level Tips & Tricks.
  • New & Experienced Users and Prospects: If you’re new to Latitude or still considering a WMS upgrade, we will have sessions that introduce you to basic Latitude WMS features like Cycle Count Planning: Cure Your PI Pain, Inbound Transportation: Control When Trucks Bump Your Dock and PathGuide’s SOS (Spotlight On Support). More importantly, you will have plenty of opportunities to get realistic feedback and advice from current Latitude WMS users. Come with questions and leave with answers!

A sincere thank you to Honeywell and the QubeVu team from Postea, our Platinum Level Sponsors, for helping to make this year’s conference a success!

Be sure to join Honeywell to learn what they are doing about the most important trends and forces changing the landscape of today’s supply chain. You’ll want to make time for Postea’s presentation to discover why dimensioning solutions make sense as the evolution in materials handling, e-Commerce and shipping markets continues to create opportunities for growth.

To see the full agenda or learn more about the 2016 Latitude User Conference, click here. To register, click here. See you in San Diego!

Phased Rollout Helps Smooth the Transition to Latitude WMS for Jensen Distribution Services

Jensen Distribution Services, a full-line wholesale hardware distributor operating in 11 western states, came to PathGuide in 2008 with a very specific set of goals. The company was strong in areas like picking, but needed to improve warehouse processes in receiving, order accuracy and training time for new employees. They needed a WMS that would improve trouble spots without interfering with productivity in other areas of the facility. The PathGuide implementation team, always ready for a challenge, got to work.

Latitude WMS was rolled out in stages, starting with receiving. This approach is common for new WMS deployments, and it allowed Jensen to adjust to each change without affecting other workflows. Implementation went forward on schedule and Jensen quickly began to see positive results in receiving speeds, organization and accuracy. Employee productivity increased and could now be tracked paper-free, using Latitude’s built-in employee metrics. As Jensen switched on Latitude’s functionality in other areas of its warehouse, it started seeing even more benefits.

Errors Dropped 95%

Jensen doesn’t offer unique products, so they compete for customers by offering exceptional customer service. Latitude helped Jensen go from a one percent error rate to 0.05 percent, which had a tremendous positive impact on customer relations. Regular updates to Latitude provide incremental improvements in accuracy each year.

Less Time Wasted on Training

Latitude also reduced the time required to train new employees and decreased their reliance on tribal knowledge. Under the old paper-based receiving system, it took new employees three to six weeks to become proficient and productive. With Latitude, it takes just days, prompting Jensen’s distribution center manager, Dennis Schutz, to say that he “never wanted to go back to paper.”

The phased rollout worked. Jensen saw great improvements in all of the areas where it wanted to improve, without significant disruption to the rest of the warehouse. In the words of Landon Horton, director of operations, “Latitude has really let us refine our business through major productivity and accuracy gains over the years. The exceptional customer service and engineering support offered by PathGuide made them an ideal technology partner, and we have total faith in their commitment to the long-term success of our business.”

Click here to see a short video highlighting the transformation to virtually error-free operations at Jensen Distribution Services.

New in Latitude WMS: Inbound Transportation Management

At PathGuide, we’re constantly talking with our customers and working on new ways to help them get the most out of their Latitude WMS deployments. One big request is to have more control over scheduling inbound freight. How long does it take to unload deliveries? Are vendors coming in late, on time or early? Are trucks idling for extended periods while waiting for bays to open up? Many warehouses and DCs schedule deliveries using an Excel spreadsheet or a whiteboard – or they just “wing it” and hope that a dock door will be free when a truck arrives. PathGuide knew we could help them do better.

So, we’re pleased to announce that a powerful new Inbound Transportation Management (ITM) Module will be available in April. This module will help streamline deliveries and give warehouse managers much more control to manage the delivery process. Using an intuitive web-based dashboard, the new ITM Module makes it easy to assign specific times and bays for deliveries and ensure that the right equipment and manpower is ready for unloading (i.e., pallet loaded vs. floor loaded). Once the shipment arrives, employees can check the trucks in and out and attach notes to each delivery, all from the web browser or an RF hand-held computer.

The ITM Module will also keep track of a variety of metrics automatically, such as how long individual employees spend unloading a certain kind of delivery. This is a great tool for warehouse managers who need to forecast and assign labor each day.

Having a pre-arranged appointment also means that trucks won’t arrive at the same time and cause a bottleneck. If a truck arrives outside of its scheduled 20-minute arrival window, it will be flagged as ‘late’ or ‘early’ – and warehouse employees can enter additional notes if the products arrive damaged in any way. This insight gives managers vendor performance reporting tools to help in negotiating future business.

We’re proud of the unique features that this brings to the WMS industry, and we hope that it will help many of our customers streamline their inbound transportation processes.

Fisheries Supply Makes a Splash with New Latitude-Enabled Will Call System

PathGuide customers have a knack for finding unexpectedly innovative uses for their Latitude systems. For example, marine distributor Fisheries Supply uses Latitude WMS to automate a high-speed Will Call order system that can have customer orders ready for pickup in 15 minutes. This gives the company a high value market differentiator that boosts sales and reinforces its commitment to customer service.

Fisheries Supply is a marine distribution center that has operated since 1928 in the heart of Seattle’s maritime industry. It deployed Latitude in 2010 to improve order accuracy, but soon found other ways that the new WMS could improve its business, such as job prioritization. By taking advantage of the WMS’s built-in algorithms, Latitude helps employees determine which item is placed in the picking queue first and ranks each individual order by importance. This allows each team to pick the most urgent items 100 percent of the time. Fisheries Supply then realized that this prioritization feature could benefit Will Call orders as well.

Before deploying Latitude, Fisheries Supply assigned Will Call items to a single picker. If there was a sudden spike in Will Call orders, the picker couldn’t keep up and orders were delayed. Now, with paperless prioritization, the Will Call system looks at the urgency of each order, so it can be picked, packaged and ready for pickup within as little as 15 minutes. Customers, many of whom are local boat owners or mechanics that rely on parts and equipment from Fisheries to do their jobs, can come by and pick up their orders without any lost time or hassle. Latitude allows Fisheries Supply to have those crucial orders ready on schedule every time, which results in happy, loyal customers and repeat business.

To read this article in Industrial Supply, click here.