Tag Archives: hands-on training wms

Another Successful Latitude User Conference for the Books!

So, what made this year’s LUC really terrific?

The Face-to-Face.  We kicked off the Latitude User Conference with personalized one-on-one consulting sessions because they’re incredibly popular. Why? Because each session is designed to discuss what’s important to you, at your pace. The topic on a lot of minds this year? Precartonization.

Breakout Sessions. Whether it’s reducing receiving bottlenecks or footsteps in your warehouse, our session leaders focused on delivering actionable tactics that you can put into practice to drive better success the minute you returned to your operations. “I learned more in 2 days than I have in a year.” I can’t remember who said it, but I liked it . . .

The Venue. It was unanimous. Cedarbrook was unexpectedly amazing. The venue is a Northwest oasis, hidden away on 18 lush acres – but just minutes from SeaTac Airport. A win-win for sure. The bonus had to be the Heirloom Tomato Festival. Who knew you could do so much with tomatoes?

Networking With Like Users. We hope you made some new friends because we did. There were some great suggestions about publishing the list of attendees (along with their company bios and ERP systems) on the conference website for 2019. Ummm, genius!

The Entertainment. Hey, we like to have fun just as much as the next guy – especially after a full day of learning. Nate Jester’s up close magic on Sunday and stage show on Monday was nothing short of mind-blowing. Attendees are still talking about his act!

Lastly, we’d like to thank each attendee for making this conference one to remember. A special thanks to our keynote speakers, Bill Eckstrom and Randy Aronis, both are thought leaders in sales coaching, growth and team performance.

 

Top 5 Reasons to Register!

Come with questions. Leave with answers.

REASON #1: Going, going, gone!

Borrow money from a pessimist if you have to. He won’t expect it back. You only have through July 21 to take advantage of discounted registration rates.

REASON #2: Like-minded people will be there.

Actually, the criteria for other like-minded people is different for everyone. But, as a Latitude product user, whether your learning style is hands-on, one-on-one consulting, through user-led panels or product demos – the folks at PathGuide have you covered.

REASON #3: Location, location, location.

Never mind that our state flower is mildew, this year’s venue screams Pacific Northwest. Cedarbrook Lodge is conveniently 5 minutes from the airport and sits on 11 lush acres, all privately surrounded by beautifully restored wetlands.

REASON #4: A smorgasbord of stimulants.

We can name 3 without even thinking about it: keynote, coffee and magician. Because you deserve better than ordinary.

REASON #5: Record-breaking attendance.

Last year’s attendance numbers were the highest we’ve seen. Go on, register today and be the difference that contributes to the overall vibe of this fantastic event!

Latitude Tips and Tricks: A System Audit

Welcome back to “Tips and Tricks for Latitude,” our series of blog posts to make you a Latitude power user. Let’s take a look at what a Latitude System Audit is, and why you should be taking advantage of it.

As you can see from our past four blogs, Latitude has plenty of useful tweaks and features. On top of that, our engineers are always adding new features to Latitude in response to customer requests, so it can be hard to stay up to date on everything that our WMS can do. We understand that, when a warehouse is operating well, most people won’t bother to re-check their processes and see if they could be doing better. But even if you don’t perceive any problems in the warehouse, you still might not be using Latitude WMS to its full capabilities.

That’s why we offer a System Audit to our customers. When you schedule an audit, PathGuide employees will visit your warehouse, check on how you’re using the Latitude WMS, and suggest ways that you can be more efficient. Our experts are up to date on all Latitude features and almost always find ways that companies can improve their work processes. There is a cost for the System Audit, but it’s often included in the general system purchase – you may have already paid for it (check with our Support Team to see if this is true for you).

So if you want to get even better at using Latitude WMS, give us a call. The logistics of scheduling the visit are definitely worth the improvements on the warehouse floor.

Be sure to keep an eye on this blog and our Content Marketing Hub for things to read, watch and share. And, as always, if you have a suggestion for a new Latitude feature or a specific problem you’re trying to solve, please contact our Support Team at 1-888-627-9797.

Latitude Tips & Tricks for Shadowing an RF Terminal

This week we’re continuing our “Tips and Tricks for Latitude” series of posts by highlighting an important feature that can help with troubleshooting and employee communication – RF terminal shadowing.

Shadow RF Terminals

The ability to shadow RF terminals is a feature that Latitude WMS has enabled for a while, but it was previously only accessible through the Latitude Management Console and on a limited basis. But, since shadowing a terminal has a lot of beneficial applications for employee training, management and troubleshooting, we’ve made it easier for everyone to use. You can now access this function from Latitude Web.

Here are the steps required:

  1. Click on the Shadow RF Terminals icon on the welcome screen, and log into the Shadow console.
  2. Scroll down to the user you want to shadow, and select Shadow Terminal. This will give you access to a list of the last 50 transactions by that user and let you watch all of their activity in real time.
  3. If you need to reach a specific employee or all employees at once, you can hit the Send Message button to send a message to one specific RF terminal, or to all active terminals. This function comes in handy when calling a group meeting or asking questions to other team members.
  4. Finally, you can restrict access to the Shadow RF feature by editing permissions in the Access Rights Profile.

Why do it?

If someone has questions about a specific pick or order, sometimes checking this record can solve it. You can also shadow a terminal to see exactly what an employee is doing during the workday, which is especially useful if you have concerns about productivity.

Shadowing also makes it possible to troubleshoot remotely. For example, if you have an employee at a separate location, and there are consistent problems with a specific task, shadowing that terminal and walking through the process can help a manager or experienced staff member isolate and resolve the problem.

We’re confident you’ll find the new Shadow RF feature in Latitude very helpful. If you have a suggestion for a new Latitude feature, or a specific problem you’re trying to solve, please let us know. You can reach our support team at 1-888-627-9797.

Latitude Tips and Tricks for Picking

Latitude WMS is full of useful features designed to make warehouse tasks or functions easier and more efficient, and we’re constantly adding new functionality based on customer feedback. We want you, our customers, to get the most out of Latitude, so over the next several weeks we’ll explain some of the many tips, tricks, and little-known capabilities in Latitude to help anyone become a power-user. Let’s start with picking.

Inventory Control Cones

Many warehouses need to store materials in a temporary location, whether it’s for a few hours or a few weeks during busy periods. Putting labels on pallets sometimes helps, but they can often be hard to locate physically and in the system – load labels can be easily damaged and you’ll be lucky if anyone can remember which pallet is number “09657.” Instead, buy some brightly colored cones and set them up as temporary bin locations or “Loads” in Latitude (loads do not have to be scanned during a physical inventory, and some customers find it simpler to use them for short-term use). You can set the bin numbers to something specific, for example: G + a number for green cones, R + number for red cones, etc.). Print labels for them (the 4” x 6” format works best) and train your employees to use the cones instead of bins. Most customers find that the cones are much easier to locate than pallets because they’re simple to set up and remove.

Multiple Label Printers

Did you know that Latitude WMS allows you to set a secondary printer for certain types of labels, or set a dedicated label printer for a specific label format? This prevents cross-functional Latitude users from needing to switch label printers as they do different tasks.

Here’s how:

  • To set up a secondary printer from an RF terminal, press F3 – Setup – Printers, choose Label-Secondary and select your secondary printer. Carton Contents and Inventory Contents are the only formats currently supported.
  • To set Label Printer assignment, go to Administration – System Configuration – Label Printer Assignment in Latitude Web and add the Label Format and the Label Printer name. That type of label will now always print from the selected printer.

Toggling the Pickable Inventory Flag

Latitude allows users to toggle inventory’s pickable status via the RF terminal. This lets you easily update inventory status on the fly, such as when you need to pick from an overstock bin that is usually not pickable.

  • To do this, press F3 – Inventory – Adjustments – Toggle Pickable on your RF terminal. You’ll be prompted for the bin, the item and the lot/serials, if applicable. Enter them and the item will now be pickable. If it was already pickable, you’ll get an error.
  • You can also set up a prompt to toggle this automatically when you perform a Move, Unload or Putaway transaction. Go into “Prompt for Pickable Override upon Unload and Putaway” in Latitude Web and set to “Y”.

If you like what you just read, be sure and stay tuned for more Latitude WMS tips and tricks, as this is just one article of a five-part series.

For more tips, tricks and Latitude hacks, come see us in person at the Latitude User Conference on May 22-24.

If you have questions about any of these tips, please contact our Support Team at 888-627-9797. We’re here to help!

 

The Latitude User Conference is Just Around the Corner!

There’s less than 4 weeks to take advantage of early bird rates for the 2016 Latitude User Conference. This year’s LUC is May 22-24 in sunny San Diego.  Additional discounts  are available when you register more than 3 people from your company – so bring a crowd!

Three Levels Deep

Our conference is designed for everyone, and that’s why we’re encouraging “Three Levels Deep”. Bring people who represent different areas of your operation. Employees can directly apply the knowledge and practical techniques they learn at the conference to their jobs back home.

Why Attend?

  • Warehouse Managers: We looked at areas specific to warehouse managers’ daily processes to design breakout sessions tailored to their needs. Sessions like Replenishment: Stay Stoked Because You’re Stocked and Dock Wars: Scheduling Inbound Deliveries will inspire new techniques to drive success across your warehouse teams.
  • Corporate Executives: Network with other executives, exchange ideas about supply chain excellence and learn how Latitude WMS can help inspire innovation and deliver better customer service as the supply chain continues to evolve. Sessions for executives include Motivation by Metrics, Leveraging Latitude WMS for ROI in Your Operations and Latitude WMS for Your Smaller Facilities.
  • Warehouse Workers: You’re the ones using Latitude every day, so the more you know – the better. Hands-on sessions for warehouse workers include Make an RF “Easy Button” With Task Definitions, Be in the Know With Automatic Alerts and Labels Made Easy.
  • IT Pros: Learn about Latitude’s evolving tool set and programmable features while networking with other field experts. Sessions for IT Pros include What’s Your IT IQ?, WMS & LMS Release Highlights, Metrics: A Window into Your Warehouse, and Latitude Confidential: Next Level Tips & Tricks.
  • New & Experienced Users and Prospects: If you’re new to Latitude or still considering a WMS upgrade, we will have sessions that introduce you to basic Latitude WMS features like Cycle Count Planning: Cure Your PI Pain, Inbound Transportation: Control When Trucks Bump Your Dock and PathGuide’s SOS (Spotlight On Support). More importantly, you will have plenty of opportunities to get realistic feedback and advice from current Latitude WMS users. Come with questions and leave with answers!

A sincere thank you to Honeywell and the QubeVu team from Postea, our Platinum Level Sponsors, for helping to make this year’s conference a success!

Be sure to join Honeywell to learn what they are doing about the most important trends and forces changing the landscape of today’s supply chain. You’ll want to make time for Postea’s presentation to discover why dimensioning solutions make sense as the evolution in materials handling, e-Commerce and shipping markets continues to create opportunities for growth.

To see the full agenda or learn more about the 2016 Latitude User Conference, click here. To register, click here. See you in San Diego!

Dr.’s Gerry Faust and David Allais to Keynote PathGuide’s 2016 Latitude User Conference

It is my great pleasure to announce that Gerry Faust, Ph.D. and David Allais, Ph.D. will deliver the two keynote addresses at the 2016 Latitude User Conference in May.

Faust is a highly accomplished business consultant and motivational speaker who has been empowering and entertaining audiences for 30 years. His speeches help people understand the power and challenges of an organization’s culture, identify its key aspects and understand the role each person plays in its formation. He is hilariously funny, extremely smart, and his speeches deliver real business value. Past clients have said that Faust “provides stimulating ideas with practical approaches,” is a “consummate presenter,” and a “guy who truly cares about helping businesses succeed.”

His program will explain the true purpose for organizations and outline the four roles that managers and leaders must embrace to achieve short and long term success. In a presentation tailored to the needs of the warehouse and distribution industries, Gerry Faust will discuss the biggest reason why more organizations never solve their problems, and the key role teamwork plays in achieving organizational goals.

Allais is an internationally recognized expert and inventor in the fields of bar coding, automatic identification and data capture. As former president and CEO of Washington-based Intermec, Inc. (now part of Honeywell), he built the company from a small start-up into the leading manufacturer of bar code scanning and printing equipment. Leaving Intermec after 19 years, Allais founded PathGuide Technologies, a Washington-based developer of warehouse management systems for distributors.

PathGuide is thrilled to have Faust and Allais as our keynote speakers. Mark your calendars for May 22-24, this is one conference you won’t want to miss!

Faust’s keynote is scheduled Monday, May 23 at 8:45 a.m. and Allais’s keynote is scheduled for Tuesday, May 24 at 8:30 a.m.

Six Implementation Questions Customers Always Ask

Purchasing a WMS is a business investment that PathGuide customers take very seriously. Any warehouse upgrade involves a number of necessary changes to work processes, and a WMS is no exception. Customers can sometimes become intimidated if they get too caught up worrying about the implementation and assuming that these changes will be difficult.

But that’s simply not the case. With the proper training and staff buy-in, a WMS install doesn’t need to be an arduous process. To address some of the most common concerns, here is a list of popular questions from new WMS customers, and how we answer them:

  • How long is this going to take? It can take anywhere from four to nine months, depending on the warehouse’s specifics and how well the company has prepared for a rollout. An internal champion who works closely with us for troubleshooting and scheduled employee training can help a new customer go live much more quickly.
  • How will Latitude interface with our business system? Will we have to change anything? Probably not. Latitude integrates with all major ERP systems including SAP, Oracle, Epicor, Microsoft Dynamics, and Infor.
  • How do we set up a RF network in our warehouse? How many access points will we need? What about better servers or higher network speeds? A PathGuide engineer will visit a new customer’s warehouse and do a complete walkthrough to determine exactly how the customer operates and what its needs are. They will handle technical problems like this.
  • How does training take place? We usually bring customer representatives to our Seattle office and let them practice with Latitude in our mock “warehouse” training room. We’ll also send PathGuide engineers to conduct on-site trainings, and we encourage customers to follow up with their own hands-on training.
  • Can we get Latitude to do _______? The answer is almost always yes. Latitude is highly customizable and we can usually modify it to fit the customer’s exact needs.
  • Can we get documentation or checklists for all of this? Of course! We want to make the tools in Latitude WMS as easy to use and accessible as possible.

Implementation can seem intimidating if you look at it in its entirety, but it isn’t as difficult as most people believe at first. That’s why it’s our job to break the process down into manageable chunks and help our customers get through the implementation one step at a time. This personal touch helps our customers feels more secure and leads to a smoother rollout – and that’s better for everyone.

Latitude 2011 User Conference

Well, another year, and another successful PathGuide User Conference! The 2011 Latitude User Conference included 72 customer attendees (65 companies!), 2 prospective clients, and 4 partner vendors. Continue reading