Category Archives: Shipping

Latitude Tips & Tricks: Managing eCommerce Fulfillment

For today’s Latitude Tips and Tricks, we’ll walk through how you can use Latitude WMS and the Latitude Manifest & Shipping System (LMS) to manage eCommerce fulfillment orders seamlessly and automatically. LMS provides two primary methods for fulfilling eCommerce orders with Latitude integration: Shipper Account Profile and Third Party Billing. Both options can support direct-to-customer and direct-to-store order types.

Shipper Account Profile

An LMS Account Profile is created for the fulfillment account. The orders are seamlessly processed through the LMS Account Profile, through Customer or Carrier configurations in Latitude, to automatically link the order to the fulfillment account.

Create a Dedicated Account Profile: In LMS, create a separate Account Profile that will be configured with the Fulfillment Shipper’s account information. Go to the LMS Management Console, then select Account ProfilesMoreAdd an Account Profile. Configure the account information, and use the Label Address tab to fill in the desired “from” information for the outbound labels. You may also optionally add a logo to the profile, for use on 8” label formats. Use the Functions menu to customize the label with Add Company Logo, and browse to the appropriate image file.

Setting Up a Carrier Override to the Account: In Latitude, you can use the Carrier maintenance screen to set the Override Shipper value on the LMS-mapped Carrier so that it matches the new fulfillment shipper account profile.

Setting Up a Customer Override to the Account: Another option is to set up a Customer record, and configure it to always map to the new account profile using the Fixed Shipper property. Enable the Use as Label From Address checkbox for correct label formatting, if needed.

Then, when a new order is imported for the linked carrier or customer, and opened in LMS for shipping, the station console will automatically select the linked account profile for the shipment. The profile From Address is also used as the label return address for this profile.

Third Party Billing

The Latitude Order is imported as Third Party Billing order type, and uses the Freight Account property on the order to save the proper account number. When the order is shipped, the shipment automatically bills to the fulfillment account number.

Configure Ship-From Address on Customer Record: Configure the Third Party Address on the Latitude Customer maintenance screen, and check the Use as Label From Address to display the correct label information.

Order Import Properties: On the Sales Order, the order must be imported with Third Party Billing, while using the Customer Freight Account field to import the correct account number.

Third Party Accessorials: When the order is processed in LMS, the Third Party accessorial will display the configured “from” address and customer account number from the imported order.

To use the new Latitude tracking detail to launch package information, you simply go into the Tracking tab in the Review Sales Order screen and click the tracking number.  If you just want to view the label, you click on the Forms tab and then drill down.

Keep an eye on this blog for the next Tips and Tricks post, and check our Content Marketing Hub for videos, photos and presentations from our customers and partners. As always, if you have a suggestion for a new Latitude WMS feature or there’s a specific problem you’re trying to solve, you can reach our Support Team at 1-888-627-9797.

Guest Post: Latitude with QubeVu for Accurate Dimensioning

Hi everyone. My name is Kim Karvonen. I’m a sales manager at Postea, one of PathGuide’s unofficial technology partners. I had the opportunity to speak with many of you back in May at the PathGuide Latitude User Conference where we demonstrated our QubeVu Dimensioning Solution, working together and integrated to Latitude’s Manifest and Shipping System. PathGuide was kind enough to let us introduce ourselves here and explain what we do and how it might be helpful to your business.

What’s QubeVu?

QubeVu offers the most advanced technology in the dimensioning market. Our solution provides certified dimensions of any object – regardless of shape – in under a second.

Scanning is automatic with no button presses or special alignment required.

Our workstations are available in several small-footprint configurations to fit into any warehouse or distribution center. All are built for rugged industrial use, with no moving parts. In addition, QubeVu takes a picture of every object it scans – indispensable for verification and claim protection. See more details about our products here.

QubeVu is fully compatible with the Latitude WMS and the Latitude Manifest & Shipping System to record dimensions and print accurate shipping materials on the spot. PathGuide and QubeVu engineers can provide a custom solution if you have specific needs.

Why is accurate dimensioning important?

Many major carriers have switched to a dimension-based pricing model, so companies without the ability to automatically measure package dimensions – or those who regularly ship oddly shaped items – will struggle to quote shipping costs to their customers at the time of purchase. Knowing the exact dimensions of SKUs also lets them cut costs by using the correct sized packaging to eliminate void space.

Many of our customers also use QubeVu to verify that their shippers are billing them correctly. In one case, a customer discovered they were being overcharged and used the data from QubeVu and Latitude to negotiate a substantial refund from the carrier. That company realized ROI for the implementation in just a couple of months!

Other benefits of more accurate dimensioning include the ability to:

  • Store dimension data and pictures for each SKU in Latitude WMS master files to check insurance claims
  • Reorganize the warehouse more efficiently by dimensioning all incoming items
  • Use size data for better-informed negotiations with carriers
  • Cut picking and packing times by picking directly into the correct size box

Watch this video about one of our joint success stories with PathGuide and Cascade Orthopedic to see QubeVu in action and hear how it integrated with Latitude WMS: http://resources.pathguide.com/h/i/258241248-qubevus-cascade-pathguide-story

To learn more about QubeVu, you can reach me at kim.karvonen@postea.com.


Author:  Kim Karvonen, Sales Manager | Postea

 

 

PathGuide Technologies Offers Inbound Transportation Management Module

ITM’s Advanced Features Expand Latitude’s Receiving Capabilities, Allowing Users to Schedule Incoming Freight and Track Carrier Performance

PathGuide Technologies just announced the availability of a new inbound transportation and dock scheduling module that integrates seamlessly with the company’s Latitude WMS. Developed in conjunction with several Latitude users, the Inbound Transportation Management module provides dashboards and other tools that make it easy to automate inbound delivery scheduling and record-keeping for external carriers, while helping to better assign staff and equipment when and where they are needed.

“Inbound transportation management is not something that is often requested,” said Andrew Weith, founder of ASW Global Consulting, a software consulting business that specializes in ERP and WMS technologies. “Most folks don’t yet have an understanding of the gains to be found by managing this part of the warehouse process.”

After receiving requests from existing customers to integrate delivery management capabilities into Latitude, PathGuide discovered that most small and medium-sized warehouses currently use old-school whiteboards, basic spreadsheets or calendars to track and manage incoming deliveries.

“This Inbound Transportation Management module for Latitude isn’t just an electronic whiteboard to assign a dock door for a truck,” said Greg Laycock, vice-president of research and development at PathGuide. “What makes this module so valuable is the powerful metrics that give managers the ability to plan staffing levels, evaluate inbound carriers and reduce errors in receiving. Latitude already handles receiving extremely well, so extending this expertise into inbound transportation allows our customers to manage time, space, people and vendors much more effectively.”

End users can access and update the delivery schedule through an RF terminal or Latitude’s web interface using the new module. They can easily see which trucks have arrived, which are being unloaded, and which deliveries have been completed. The system stores data on all deliveries, giving management documentation and evidence of any issues. For example, if an inbound carrier consistently arrives late or delivers damaged shipments, the distributor now has an accurate record of those incidents and can use the information to bring it to the carrier’s attention, negotiate a better price or find another carrier.

The Inbound Transportation Management module has completed beta testing and is now in general availability. It’s just the latest of several advanced features for Latitude WMS, such as voice picking and vendor managed inventory. All of these modules are designed specifically for Latitude WMS. For more information about this module or any of PathGuide’s products, please contact PathGuide at clientservices@pathguide.com or call +1-888-627-9797.

 

New in Latitude WMS: Inbound Transportation Management

At PathGuide, we’re constantly talking with our customers and working on new ways to help them get the most out of their Latitude WMS deployments. One big request is to have more control over scheduling inbound freight. How long does it take to unload deliveries? Are vendors coming in late, on time or early? Are trucks idling for extended periods while waiting for bays to open up? Many warehouses and DCs schedule deliveries using an Excel spreadsheet or a whiteboard – or they just “wing it” and hope that a dock door will be free when a truck arrives. PathGuide knew we could help them do better.

So, we’re pleased to announce that a powerful new Inbound Transportation Management (ITM) Module will be available in April. This module will help streamline deliveries and give warehouse managers much more control to manage the delivery process. Using an intuitive web-based dashboard, the new ITM Module makes it easy to assign specific times and bays for deliveries and ensure that the right equipment and manpower is ready for unloading (i.e., pallet loaded vs. floor loaded). Once the shipment arrives, employees can check the trucks in and out and attach notes to each delivery, all from the web browser or an RF hand-held computer.

The ITM Module will also keep track of a variety of metrics automatically, such as how long individual employees spend unloading a certain kind of delivery. This is a great tool for warehouse managers who need to forecast and assign labor each day.

Having a pre-arranged appointment also means that trucks won’t arrive at the same time and cause a bottleneck. If a truck arrives outside of its scheduled 20-minute arrival window, it will be flagged as ‘late’ or ‘early’ – and warehouse employees can enter additional notes if the products arrive damaged in any way. This insight gives managers vendor performance reporting tools to help in negotiating future business.

We’re proud of the unique features that this brings to the WMS industry, and we hope that it will help many of our customers streamline their inbound transportation processes.

Updated Latitude Manifest & Shipping System Ensures that PathGuide Remains FedEx Compliant

FedEx moves more than 10 million packages every day. So how does PathGuide ensure that the Latitude Manifest & Shipping System users can keep deliveries on track? By diligently tracking software updates and ensuring that Latitude is totally compliant with FedEx shipping guidelines.

It took three months of work, but we are happy to announce that the Latitude Manifest & Shipping System is once again FedEx compliant for the coming year. After applying the required updates, PathGuide achieved Platinum Certified Solution Provider status for FedEx and users of the PathGuide system can be confident that shipping will go as smoothly as usual.

Here were a few of the biggest advancements:

1. FedEx SmartPost Third Party Billing options were added.
2. International Returns: FedEx has expanded its Returns Product Portfolio across all service regions and within regions for domestic returns, so we’ve added new features to U.S. Domestic, non-U.S. Domestic and International Email Return Label shipments.
3. Pharmacy Delivery: U.S. customers now have a selectable/passable option that will trigger the courier to deliver the shipment directly to a pharmacy, bypassing a receiving area or loading dock.
4. FedEx One Rate Shipping pricing option was added. One Rate is a flat rate that does not require the customer to weigh shipments under 50 pounds. It is available only in the U.S.
5. Dangerous Goods/HAZMAT: We have updated the list of goods classified as dangerous.
6. Canada Domestic Expansion: Standard Overnight Intra-Canada Express service for non-freight shipments is now available, offering delivery by 5 pm the next business day.
7. Dangerous Goods Enhancements: Changed to reflect new regulations of shipping Other Regulated Materials-Domestic (ORM-D) in Alaska and Hawaii.
8. International Shipping Enhancements: “Multiple countries” will no longer be accepted as a valid country. We’ve edited the validation process to ensure that all country manufacture codes are valid.
9. We’ve made several changes to how alcohol shipments are handled. Alcohol enablement is now managed at the account level with a specific location (either a state or postal code) to prevent unauthorized shipments from being held at the hub/terminal and returned to the customer. Customers can now identify alcohol shipments as either Licensee or Consumer to improve legal reporting accuracy. Customers will now be able to print the SEL169 label required for all alcohol shipments.

We’ve also added several features requested by specific customers as part of Latitude’s latest software update, Version 4.0.1.110. We want all Latitude customers to have the best user experience possible, and these latest FedEx features help make that happen.