Category Archives: PathGuide Partners

PathGuide and QubeVu Power Cascade Orthopedic Supply’s Award at PARCEL Forum 2016!

PathGuide is proud to announce that our customer, Cascade Orthopedic Supply, has won PARCEL Forum’s prestigious 2016 Game Changer Award. The award, which was presented to Cascade on September 13th at this year’s show in Dallas, Texas, recognized the company’s successful deployment of PathGuide’s Latitude Manifest and Shipping System together with QubeVu‘s DimStation dimensioning solution.

The combined solution from PathGuide and QubeVu provides Cascade with certified dimensions of any object, regardless of shape. This is important for Cascade, as it has many irregularly-shaped items that previously caused a lot of costly void space using traditional shipping practices. With most carriers now calculating shipping costs based on an item’s weight and size, Cascade turned to PathGuide and QubeVu for a seamless solution that automatically selects the most economical carrier. This system not only saves Cascade and its customers money, it also helps Cascade provide value-add services online, such as stock availability and accurate shipping costs.

This quote from Jeff Collins, president of Cascade Orthopedic Supply, says it all. “Integrating QubeVu into our Latitude WMS has given us a phenomenal boost in operations here at Cascade. We use the solution from the moment we receive inbound goods, and follow each item throughout the warehouse until it gets shipped. Now that it has been successfully deployed in our U.S. operations, the next thing on our list is to leverage PathGuide and QubeVu at OrtoPed ULC in Canada, as well. We couldn’t be happier with the way that PathGuide’s Latitude integrates with QubeVu, giving us and our customers useful information about our stock that helps us to improve customer service and satisfaction, lower costs, and drive our business.”

Congratulations to the Cascade team!

Guest Post: Latitude with QubeVu for Accurate Dimensioning

Hi everyone. My name is Kim Karvonen. I’m a sales manager at Postea, one of PathGuide’s unofficial technology partners. I had the opportunity to speak with many of you back in May at the PathGuide Latitude User Conference where we demonstrated our QubeVu Dimensioning Solution, working together and integrated to Latitude’s Manifest and Shipping System. PathGuide was kind enough to let us introduce ourselves here and explain what we do and how it might be helpful to your business.

What’s QubeVu?

QubeVu offers the most advanced technology in the dimensioning market. Our solution provides certified dimensions of any object – regardless of shape – in under a second.

Scanning is automatic with no button presses or special alignment required.

Our workstations are available in several small-footprint configurations to fit into any warehouse or distribution center. All are built for rugged industrial use, with no moving parts. In addition, QubeVu takes a picture of every object it scans – indispensable for verification and claim protection. See more details about our products here.

QubeVu is fully compatible with the Latitude WMS and the Latitude Manifest & Shipping System to record dimensions and print accurate shipping materials on the spot. PathGuide and QubeVu engineers can provide a custom solution if you have specific needs.

Why is accurate dimensioning important?

Many major carriers have switched to a dimension-based pricing model, so companies without the ability to automatically measure package dimensions – or those who regularly ship oddly shaped items – will struggle to quote shipping costs to their customers at the time of purchase. Knowing the exact dimensions of SKUs also lets them cut costs by using the correct sized packaging to eliminate void space.

Many of our customers also use QubeVu to verify that their shippers are billing them correctly. In one case, a customer discovered they were being overcharged and used the data from QubeVu and Latitude to negotiate a substantial refund from the carrier. That company realized ROI for the implementation in just a couple of months!

Other benefits of more accurate dimensioning include the ability to:

  • Store dimension data and pictures for each SKU in Latitude WMS master files to check insurance claims
  • Reorganize the warehouse more efficiently by dimensioning all incoming items
  • Use size data for better-informed negotiations with carriers
  • Cut picking and packing times by picking directly into the correct size box

Watch this video about one of our joint success stories with PathGuide and Cascade Orthopedic to see QubeVu in action and hear how it integrated with Latitude WMS: http://resources.pathguide.com/h/i/258241248-qubevus-cascade-pathguide-story

To learn more about QubeVu, you can reach me at kim.karvonen@postea.com.


Author:  Kim Karvonen, Sales Manager | Postea

 

 

Douglas Hunter Elected Chairman of PathGuide’s Latitude Advisory Board

A hearty welcome aboard to Douglas Hunter, who was elected chairman of the Latitude Advisory Board (LAB) at our Latitude User Conference in May. Douglas is the operations manager at Colorado-based Eldorado Trading Company, where he oversaw the Latitude WMS rollout at its distribution facility.  Since then, he has been an active member of the Latitude Advisory Board. He’s a strong advocate for using technologies to solve warehouse problems and for continuously improving processes. In fact, we profiled Doug as our first warehouse champion many years ago. We’re excited to work more closely with him as he brings a new voice and energy to the LAB.

Roy Bragg will be stepping down as chairman after several years of service but will remain active as a board member. Roy is VP of operations at Canadian electronics distributor EB Horsman & Son and has been a great guiding voice for the board. Many thanks to Roy for his leadership during a critical growth period and we look forward to more of his keen insight for Latitude as we work to make the product even better.

The LAB is a user-led group of Latitude enthusiasts based in the U.S. and Canada. They give PathGuide feedback based on their experiences gained from working with Latitude WMS in their warehouses and distribution centers. Insight from the board directly shapes PathGuide’s training programs and product enhancements, and members often serve as beta testers for software updates. These members represent a wide range of industries. For more about the LAB and a list of current members, look here.

Latitude Tips and Tricks: A System Audit

Welcome back to “Tips and Tricks for Latitude,” our series of blog posts to make you a Latitude power user. Let’s take a look at what a Latitude System Audit is, and why you should be taking advantage of it.

As you can see from our past four blogs, Latitude has plenty of useful tweaks and features. On top of that, our engineers are always adding new features to Latitude in response to customer requests, so it can be hard to stay up to date on everything that our WMS can do. We understand that, when a warehouse is operating well, most people won’t bother to re-check their processes and see if they could be doing better. But even if you don’t perceive any problems in the warehouse, you still might not be using Latitude WMS to its full capabilities.

That’s why we offer a System Audit to our customers. When you schedule an audit, PathGuide employees will visit your warehouse, check on how you’re using the Latitude WMS, and suggest ways that you can be more efficient. Our experts are up to date on all Latitude features and almost always find ways that companies can improve their work processes. There is a cost for the System Audit, but it’s often included in the general system purchase – you may have already paid for it (check with our Support Team to see if this is true for you).

So if you want to get even better at using Latitude WMS, give us a call. The logistics of scheduling the visit are definitely worth the improvements on the warehouse floor.

Be sure to keep an eye on this blog and our Content Marketing Hub for things to read, watch and share. And, as always, if you have a suggestion for a new Latitude feature or a specific problem you’re trying to solve, please contact our Support Team at 1-888-627-9797.

PathGuide Technologies Offers Inbound Transportation Management Module

ITM’s Advanced Features Expand Latitude’s Receiving Capabilities, Allowing Users to Schedule Incoming Freight and Track Carrier Performance

PathGuide Technologies just announced the availability of a new inbound transportation and dock scheduling module that integrates seamlessly with the company’s Latitude WMS. Developed in conjunction with several Latitude users, the Inbound Transportation Management module provides dashboards and other tools that make it easy to automate inbound delivery scheduling and record-keeping for external carriers, while helping to better assign staff and equipment when and where they are needed.

“Inbound transportation management is not something that is often requested,” said Andrew Weith, founder of ASW Global Consulting, a software consulting business that specializes in ERP and WMS technologies. “Most folks don’t yet have an understanding of the gains to be found by managing this part of the warehouse process.”

After receiving requests from existing customers to integrate delivery management capabilities into Latitude, PathGuide discovered that most small and medium-sized warehouses currently use old-school whiteboards, basic spreadsheets or calendars to track and manage incoming deliveries.

“This Inbound Transportation Management module for Latitude isn’t just an electronic whiteboard to assign a dock door for a truck,” said Greg Laycock, vice-president of research and development at PathGuide. “What makes this module so valuable is the powerful metrics that give managers the ability to plan staffing levels, evaluate inbound carriers and reduce errors in receiving. Latitude already handles receiving extremely well, so extending this expertise into inbound transportation allows our customers to manage time, space, people and vendors much more effectively.”

End users can access and update the delivery schedule through an RF terminal or Latitude’s web interface using the new module. They can easily see which trucks have arrived, which are being unloaded, and which deliveries have been completed. The system stores data on all deliveries, giving management documentation and evidence of any issues. For example, if an inbound carrier consistently arrives late or delivers damaged shipments, the distributor now has an accurate record of those incidents and can use the information to bring it to the carrier’s attention, negotiate a better price or find another carrier.

The Inbound Transportation Management module has completed beta testing and is now in general availability. It’s just the latest of several advanced features for Latitude WMS, such as voice picking and vendor managed inventory. All of these modules are designed specifically for Latitude WMS. For more information about this module or any of PathGuide’s products, please contact PathGuide at clientservices@pathguide.com or call +1-888-627-9797.

 

Latitude Tips & Tricks for Inventory Management

Being able to instantly access information about your inventory is powerful. Do you know what product you have, how much of it is available and where it’s located? More importantly, can you count on this information to be accurate? Latitude WMS has every function you need for complete visibility. Here are some tips you might not know about, but are huge warehouse time-savers.

New Latitude WMS Search Tools

Save time by checking inventory and sales orders in Latitude Web.

  • To find a specific sales order, go to Activities – Order Processing – Find a Sales Order, enter some of the identifying information and hit “Find
  • To find inventory, go to Activities – Order Processing – Find Inventory and enter the bin number for a list of the inventory contained in that bin.
  • You can also filter the list of inventory items by column to help you track down that one specific order you’re looking for. Right-click on any web column header and left-click “Filter” from the drop-down menu. You can also left-click any web column heading and enter the value that you want to filter.

Inventory Contents Label

Latitude WMS can print a label that displays the contents of any load or bin location on demand. This is similar to a Carton Contents Label, but isn’t tied to an order. It’s especially useful for printing the contents of a mixed pallet location for a quick info lookup. To do this from an RF terminal, hit F3 – Tools – Labels – Inventory Content Label, scan the source Load or Bin, and enter the number of labels that you need. These labels can be customized or set to automatically print during the receiving process if you want hard copies of documentation for incoming shipments.

Replace the Annual Physical Inventory with Cycle Counting

Many of our customers want to get rid of this warehouse tradition entirely because it’s disruptive to normal warehouse processes and dreaded by every warehouse employee.

In fact, many customers report a mysterious flu epidemic when the time comes for the annual inventory. With Latitude’s Cycle Count Planning Module, you can set items that you want to count on a weekly, monthly or yearly basis. The module will assign workers to do a few counts per day and keep you on track. A number of our customers have eliminated the annual physical inventory entirely with no loss in inventory accuracy, and a definite improvement in worker moral.

I hope that some of this information can help improve productivity in your warehouse. For more tips, tricks and Latitude hacks, come see us in person at the Latitude User Conference next week, May 22-24! It’s not too late to register!

If you have a suggestion for a new Latitude WMS feature, or a specific problem you’re trying to solve, please let us know. You can reach our Support Team at 1-888-627-9797.

 

Competing With Giants

This feature article from the latest issue of Inbound Logistics profiles several small and medium-sized businesses that are using information technology to stay competitive with industry giants. It’s a good read and highlights an important fact about the modern warehouse industry. These days, every distributor is competing with worldwide e-commerce giants like Amazon, eBay, Etsy, Alibaba and Snapdeal. How can small and medium-sized businesses remain competitive without the resources of these huge companies? Customer service is one big differentiator, but there are also many ways that even small companies can use information technology strategically to achieve similar levels of speed, efficiency and flexibility as their bigger peers.

Here are some PathGuide customers who implemented Latitude WMS to solve specific problems and put themselves on even footing with larger industry competitors.

HUB Industrial Supply keeps up with e-retailers like Amazon and Fastenal by focusing on exceptional customer service and just-in-time delivery. After several years of strong growth, executives were concerned that HUB couldn’t keep using small-company processes as it grew into a medium-sized company. HUB chose Latitude to “future-proof” its warehouse, knowing that the WMS would easily scale with them.

Fisheries Supply, located in Seattle, Washington, relies on the local maritime industry for much of its business. They used some of the features in Latitude WMS to build its own will-call system that can have orders ready in as little as 15 minutes. Latitude WMS automatically prioritizes these orders for picking and sends the customer a text message when the order is ready. Fisheries Supply has built a loyal following among local mechanics and boat owners who depend upon this system for its quick turnaround.

One of the specific goals that Jensen Distribution Services had for implementing a WMS was to reduce training time for new employees. By replacing an outdated paper-based receiving process with a paperless one and implementing hands-free voice picking, Jensen was able to reduce weeks of training down to a matter of days, and decreased picking errors by 95%.

C-A-L Ranch, a chain of farm and ranch supply stores, had seasonal spikes in product demand that turned the distribution center floor into a bottleneck. Hiring seasonal labor was not a feasible solution, so Latitude WMS helped C-A-L Ranch be more productive with the same number of workers and get through busy periods without product piling up in the distribution center.

The Latitude User Conference is Just Around the Corner!

There’s less than 4 weeks to take advantage of early bird rates for the 2016 Latitude User Conference. This year’s LUC is May 22-24 in sunny San Diego.  Additional discounts  are available when you register more than 3 people from your company – so bring a crowd!

Three Levels Deep

Our conference is designed for everyone, and that’s why we’re encouraging “Three Levels Deep”. Bring people who represent different areas of your operation. Employees can directly apply the knowledge and practical techniques they learn at the conference to their jobs back home.

Why Attend?

  • Warehouse Managers: We looked at areas specific to warehouse managers’ daily processes to design breakout sessions tailored to their needs. Sessions like Replenishment: Stay Stoked Because You’re Stocked and Dock Wars: Scheduling Inbound Deliveries will inspire new techniques to drive success across your warehouse teams.
  • Corporate Executives: Network with other executives, exchange ideas about supply chain excellence and learn how Latitude WMS can help inspire innovation and deliver better customer service as the supply chain continues to evolve. Sessions for executives include Motivation by Metrics, Leveraging Latitude WMS for ROI in Your Operations and Latitude WMS for Your Smaller Facilities.
  • Warehouse Workers: You’re the ones using Latitude every day, so the more you know – the better. Hands-on sessions for warehouse workers include Make an RF “Easy Button” With Task Definitions, Be in the Know With Automatic Alerts and Labels Made Easy.
  • IT Pros: Learn about Latitude’s evolving tool set and programmable features while networking with other field experts. Sessions for IT Pros include What’s Your IT IQ?, WMS & LMS Release Highlights, Metrics: A Window into Your Warehouse, and Latitude Confidential: Next Level Tips & Tricks.
  • New & Experienced Users and Prospects: If you’re new to Latitude or still considering a WMS upgrade, we will have sessions that introduce you to basic Latitude WMS features like Cycle Count Planning: Cure Your PI Pain, Inbound Transportation: Control When Trucks Bump Your Dock and PathGuide’s SOS (Spotlight On Support). More importantly, you will have plenty of opportunities to get realistic feedback and advice from current Latitude WMS users. Come with questions and leave with answers!

A sincere thank you to Honeywell and the QubeVu team from Postea, our Platinum Level Sponsors, for helping to make this year’s conference a success!

Be sure to join Honeywell to learn what they are doing about the most important trends and forces changing the landscape of today’s supply chain. You’ll want to make time for Postea’s presentation to discover why dimensioning solutions make sense as the evolution in materials handling, e-Commerce and shipping markets continues to create opportunities for growth.

To see the full agenda or learn more about the 2016 Latitude User Conference, click here. To register, click here. See you in San Diego!