Category Archives: PathGuide Customers

Another Successful Latitude User Conference for the Books!

So, what made this year’s LUC really terrific?

The Face-to-Face.  We kicked off the Latitude User Conference with personalized one-on-one consulting sessions because they’re incredibly popular. Why? Because each session is designed to discuss what’s important to you, at your pace. The topic on a lot of minds this year? Precartonization.

Breakout Sessions. Whether it’s reducing receiving bottlenecks or footsteps in your warehouse, our session leaders focused on delivering actionable tactics that you can put into practice to drive better success the minute you returned to your operations. “I learned more in 2 days than I have in a year.” I can’t remember who said it, but I liked it . . .

The Venue. It was unanimous. Cedarbrook was unexpectedly amazing. The venue is a Northwest oasis, hidden away on 18 lush acres – but just minutes from SeaTac Airport. A win-win for sure. The bonus had to be the Heirloom Tomato Festival. Who knew you could do so much with tomatoes?

Networking With Like Users. We hope you made some new friends because we did. There were some great suggestions about publishing the list of attendees (along with their company bios and ERP systems) on the conference website for 2019. Ummm, genius!

The Entertainment. Hey, we like to have fun just as much as the next guy – especially after a full day of learning. Nate Jester’s up close magic on Sunday and stage show on Monday was nothing short of mind-blowing. Attendees are still talking about his act!

Lastly, we’d like to thank each attendee for making this conference one to remember. A special thanks to our keynote speakers, Bill Eckstrom and Randy Aronis, both are thought leaders in sales coaching, growth and team performance.

 

Top 5 Reasons to Register!

Come with questions. Leave with answers.

REASON #1: Going, going, gone!

Borrow money from a pessimist if you have to. He won’t expect it back. You only have through July 21 to take advantage of discounted registration rates.

REASON #2: Like-minded people will be there.

Actually, the criteria for other like-minded people is different for everyone. But, as a Latitude product user, whether your learning style is hands-on, one-on-one consulting, through user-led panels or product demos – the folks at PathGuide have you covered.

REASON #3: Location, location, location.

Never mind that our state flower is mildew, this year’s venue screams Pacific Northwest. Cedarbrook Lodge is conveniently 5 minutes from the airport and sits on 11 lush acres, all privately surrounded by beautifully restored wetlands.

REASON #4: A smorgasbord of stimulants.

We can name 3 without even thinking about it: keynote, coffee and magician. Because you deserve better than ordinary.

REASON #5: Record-breaking attendance.

Last year’s attendance numbers were the highest we’ve seen. Go on, register today and be the difference that contributes to the overall vibe of this fantastic event!

Early Bird Rates Won't Last Forever

Register Today and Save!

Make Plans to Attend PathGuide’s 2017 Latitude User Conference!

Register now to guarantee yourself a room and discounted rate. Book your hotel reservations by calling 206-429-4197 or clicking here. Our group booking code is PATH.

Whether it’s hands-on training, user-led panels, one-on-one consulting, or a demonstration, don’t miss the chance to further your Latitude WMS education and knowledge. This is a great opportunity to meet up with Latitude product peers who’ve taken the same journey on the quest towards warehouse excellence.

Here’s what a few of last year’s attendees had to say:

“I found the conference to be both educational and fun. We were able to walk away with 6-8 possible improvement opportunities that came as a result of the sessions, one-on-one consulting time and from other users. Just one of those ideas can justify the time and expense of the conference.”

“It was a very fulfilling and insightful experience, and offered a great opportunity for team-building while learning about parts of Latitude that I hadn’t known about before.”

“I highly recommend attending the PathGuide conference. We were able to separate ourselves from the day to day, and take a step back and look at our processes objectively and come up with ideas for improvements. We were also able to plan and obtain great ideas for the future growth of our company.”

Questions? Contact Rebecca Tonks at 425-438-2899 or by e-mailing her at rtonks@pathguide.com.

 

Registration Opens Today for PathGuide’s Latitude User Conference!

A Conference That Truly Pays Professional Development Dividends

Today marks the opening of early bird registration for PathGuide’s Latitude User Conference. Join us at the Cedarbrook Lodge in Seattle this September 10-12.

This fun, yet education-focused event, offers any conference attendee full access to PathGuide engineers and Latitude power users. We specifically design each LUC around brand new users, warehouse managers and staff, C-level executives, IT professionals, and prospective clients.

So, why will attendees (regardless of their level of user experience) be impressed by our agenda? Because a good chunk of the content ideas come from Latitude product users. PathGuide understands that a conference agenda and its content can be the deciding factor when it comes to clicking the registration button or passing on the invite altogether.

The ever-popular one-on-one training sessions, educational panels and networking opportunities with other product peers is what really sets PathGuide’s Latitude User Conference apart. And, you can count on the breakout training sessions and hands-on training to cover the latest insights as we illustrate the things on PathGuide’s horizon.

Finally, this year’s General Session Keynote Address is sure to impress. Bill Eckstrom’s “Getting Comfortable With Discomfort” will open your eyes to how dangerous it can be to remain in the state of comfort. You’ll be amazed at the outcomes that discomfort can have on your life, and the lives of others. Come learn why Bill’s personal and professional development ideas are essential to growth.

Early registration discounts are available now through July 21, 2017, but don’t wait. Reserve your spot soon. Remember, bring more – save more!

More information about the 2017 Latitude User Conference can be found here.

Tompkins Industries, Inc.

Customer Spotlight: Tompkins Canada

Looking at You, Tompkins Canada

Customer Spotlight

We have the pleasure of introducing Tompkins Canada, part of the Tompkins Industries family of distributors for hydraulic adapters and fluid power products. Established in 1967, Tompkins Industries has built a strong reputation and loyal customer base thanks to its commitment to exceptional quality and outstanding customer service. In the five decades since it first opened its doors, Tompkins has expanded to 11 locations in the US, with one location in Mississauga, Ontario.

Tompkins offers several services that set it apart from the pack. Not least of these is its same-day shipping guarantee from any of its distribution centers. In addition, Tompkins promises competitive pricing and one of the largest in-stock inventories in the industry, with over 8,000 combinations of hydraulic adapters.

Tompkins knows that when a production line grinds to a halt due to a hydraulic adapter or fitting failure, getting replacement parts as soon as possible can directly reduce downtime. That’s why customers have grown to depend on Tompkins’ fast shipping and 98% fill rate on standard catalog items.

Latitude WMS

“PathGuide’s WMS allows us to grow our business and increase our bottom line without adding bodies in the warehouse,” said Sean McGuinness, general manager of Tompkins Canada. “We are confident that this partnership with PathGuide will help us further support and provide our customers with exceptional service through continuous improvements of warehouse efficiencies.”

Tompkins is just one of PathGuide’s Canadian customers, a roster that includes companies such Chalifour Canada, E.B. Horsman & Son, Red-L Distributors Ltd., and Thomas Skinner & Son Ltd. Latitude has helped these companies improve accuracy, speed and efficiency, provide better customer service, lower labor costs and ultimately increase their revenues. For Tompkins, this ensures that the company can stick to its mission of providing customers with quality parts and service that is second to none.

More Information

For more information about Tompkins and its Mississauga location, visit the company’s website. More information about Latitude WMS can be found here.

Customer Spotlight: Red-L Distributors

Customer Spotlight

Red-L Distributors has built its business by providing customers with quality products, great product selection, added value, and personal service. Based near Edmonton in Alberta, the company has been supplying Canada’s oilfield, agricultural, transportation, construction, mining, and forestry industries since 1961. Today the company offers a diversified range of products from hydraulic, industrial, and high pressure hoses and fittings to lubricants, bowie pumps, and diesel engine oil, all from its 12 locations in Alberta and British Columbia.

Why Latitude?

Red-L first implemented PathGuide’s Latitude WMS in 2007 for its advanced features and compatibility with their ERP system. As it rolled out Latitude WMS, the company was able to transform its warehouse into a cleaner, safer and much more efficient workplace by reorganizing its operations and taking full advantage of the enhanced layout and workflow. Following this successful deployment, in 2011 Red-L began using Latitude’s Vendor Managed Inventory (VMI) functionality to help its clients efficiently maintain stock levels and independently manage replenishment orders. Red-L had found traditional forms of vendor-managed inventory replenishment problematic because they were generally slow and prone to human error, resulting in increased travel time for Red-L’s sales team and lengthy replenishment cycles.

VMI orders are processed by Latitude and imported directly into Red-L’s ERP. The process is not only very efficient, it also saves a significant amount of time and reduces the likelihood of input errors. This has given Red-L a competitive advantage, and greatly reduced the burden on Red-L’s clients. In fact, 40 of Red-L’s clients now use VMI to handle product replenishment, averaging an 80 percent improvement in turnaround times.

More Information

To learn more about Red-L, visit their website at: http://www.redl.com/. More information about Latitude WMS can be found here: http://www.pathguide.com/Solutions.aspx.

Latitude Tips & Tricks: Managing eCommerce Fulfillment

For today’s Latitude Tips and Tricks, we’ll walk through how you can use Latitude WMS and the Latitude Manifest & Shipping System (LMS) to manage eCommerce fulfillment orders seamlessly and automatically. LMS provides two primary methods for fulfilling eCommerce orders with Latitude integration: Shipper Account Profile and Third Party Billing. Both options can support direct-to-customer and direct-to-store order types.

Shipper Account Profile

An LMS Account Profile is created for the fulfillment account. The orders are seamlessly processed through the LMS Account Profile, through Customer or Carrier configurations in Latitude, to automatically link the order to the fulfillment account.

Create a Dedicated Account Profile: In LMS, create a separate Account Profile that will be configured with the Fulfillment Shipper’s account information. Go to the LMS Management Console, then select Account ProfilesMoreAdd an Account Profile. Configure the account information, and use the Label Address tab to fill in the desired “from” information for the outbound labels. You may also optionally add a logo to the profile, for use on 8” label formats. Use the Functions menu to customize the label with Add Company Logo, and browse to the appropriate image file.

Setting Up a Carrier Override to the Account: In Latitude, you can use the Carrier maintenance screen to set the Override Shipper value on the LMS-mapped Carrier so that it matches the new fulfillment shipper account profile.

Setting Up a Customer Override to the Account: Another option is to set up a Customer record, and configure it to always map to the new account profile using the Fixed Shipper property. Enable the Use as Label From Address checkbox for correct label formatting, if needed.

Then, when a new order is imported for the linked carrier or customer, and opened in LMS for shipping, the station console will automatically select the linked account profile for the shipment. The profile From Address is also used as the label return address for this profile.

Third Party Billing

The Latitude Order is imported as Third Party Billing order type, and uses the Freight Account property on the order to save the proper account number. When the order is shipped, the shipment automatically bills to the fulfillment account number.

Configure Ship-From Address on Customer Record: Configure the Third Party Address on the Latitude Customer maintenance screen, and check the Use as Label From Address to display the correct label information.

Order Import Properties: On the Sales Order, the order must be imported with Third Party Billing, while using the Customer Freight Account field to import the correct account number.

Third Party Accessorials: When the order is processed in LMS, the Third Party accessorial will display the configured “from” address and customer account number from the imported order.

To use the new Latitude tracking detail to launch package information, you simply go into the Tracking tab in the Review Sales Order screen and click the tracking number.  If you just want to view the label, you click on the Forms tab and then drill down.

Keep an eye on this blog for the next Tips and Tricks post, and check our Content Marketing Hub for videos, photos and presentations from our customers and partners. As always, if you have a suggestion for a new Latitude WMS feature or there’s a specific problem you’re trying to solve, you can reach our Support Team at 1-888-627-9797.

PathGuide and QubeVu Power Cascade Orthopedic Supply’s Award at PARCEL Forum 2016!

PathGuide is proud to announce that our customer, Cascade Orthopedic Supply, has won PARCEL Forum’s prestigious 2016 Game Changer Award. The award, which was presented to Cascade on September 13th at this year’s show in Dallas, Texas, recognized the company’s successful deployment of PathGuide’s Latitude Manifest and Shipping System together with QubeVu‘s DimStation dimensioning solution.

The combined solution from PathGuide and QubeVu provides Cascade with certified dimensions of any object, regardless of shape. This is important for Cascade, as it has many irregularly-shaped items that previously caused a lot of costly void space using traditional shipping practices. With most carriers now calculating shipping costs based on an item’s weight and size, Cascade turned to PathGuide and QubeVu for a seamless solution that automatically selects the most economical carrier. This system not only saves Cascade and its customers money, it also helps Cascade provide value-add services online, such as stock availability and accurate shipping costs.

This quote from Jeff Collins, president of Cascade Orthopedic Supply, says it all. “Integrating QubeVu into our Latitude WMS has given us a phenomenal boost in operations here at Cascade. We use the solution from the moment we receive inbound goods, and follow each item throughout the warehouse until it gets shipped. Now that it has been successfully deployed in our U.S. operations, the next thing on our list is to leverage PathGuide and QubeVu at OrtoPed ULC in Canada, as well. We couldn’t be happier with the way that PathGuide’s Latitude integrates with QubeVu, giving us and our customers useful information about our stock that helps us to improve customer service and satisfaction, lower costs, and drive our business.”

Congratulations to the Cascade team!