Category Archives: Fun

People on the Move at PathGuide

We’ve had some staffing changes among our management team that we thought you’d like to hear more about. So without further ado, allow us to introduce three staff members who have recently taken on a more prominent role within PathGuide. They are John Tully, who is our new software development manager; Marc Matthews, recently promoted to customer service and QA manager; and Jay Heim, who is now our implementation & training manager.

To give you an idea of their responsibilities, here is an overview of what each person will be in charge of:

John Tully – Software Development Manager

John is a new hire at PathGuide, but already has a solid background in the software development language deployed in Latitude WMS. Before joining PathGuide, he served in the Marine Corps, and later established expertise in managing software development teams much larger than PathGuide’s existing engineering team. John will work closely with PathGuide’s R&D team in order to support customer growth and Latitude version migration. In addition, John will act as liaison with the customer service and implementation departments to ensure rapid response to issues and opportunities requiring engineering expertise.

Fun fact:  John likes fishing, archery, reading and fixing things that are broken, such as lawn mowers, kids’ toys and bikes.

Marc Matthews – Customer Service and QA Manager

Marc has been with PathGuide since 2007. He started in customer support and quickly gained a reputation as the go-to guy for tough questions from customers. Later, Marc moved into engineering with a big role in the testing and certification process for major carriers, including UPS and FedEx. While there, he developed an automated test harness for Latitude to better ensure product quality as enhancements and version releases are rolled out to customers. Marc was also instrumental in establishing a ‘case ownership’ approach that led to support engineers seeing a case through from initiation to close, while also giving customers a single point of contact to manage questions and issues for better continuity. Customers using this single point of contact include E.B. Horsman, Appliance Parts Depot, Ellsworth, and Mechanix Wear.

Fun fact:  Weekends generally mean fishing, camping, computer gaming, or target shooting for Marc.

Jay Heim – Implementation & Training Manager

Jay joined PathGuide in March 2015, and steps into the role previously held by George Lindholm. Jay has a proven track record of successful Latitude WMS implementations with customers such as Plumbers Supply, Tompkins Canada and Kelly’s Supply. Jay is dedicated to continuous improvement in all areas of training and implementation to ensure that PathGuide is meeting and exceeding customer expectations. Jay brings excellent project management skills to coordinate the moving parts of an install, from kick-off to hand-off to Customer Support.

Fun fact:  Outside work, Jay likes camping, flying drones and paintball. You can find him paintballing almost every nice weekend between March and September.

PathGuide Announces 2016 Latitude User Conference

Popular event introduces the new features to PathGuide’s Latitude WMS, with hands-on training from power users and experts

PathGuide Technologies today announced the opening of early registration for its popular Latitude user conference, to be held May 22-24, 2016 at the Catamaran Resort Hotel in San Diego, CA. This event offers educational panels, one-on-one training sessions and panel presentations from knowledgeable Latitude users. Designed for new Latitude users, warehouse managers, C-level executives, IT professionals and prospective clients, the conference also gives attendees a chance to provide feedback to PathGuide’s management team.

PathGuide engineers will demonstrate additional features now available in Latitude, including inbound logistics and proof of delivery.

“We offer hands-on training, education, networking opportunities and critical insight from Latitude experts so that attendees will come away with tools, techniques and strategies they can immediately use to advance their distribution operations,” said Eric Allais, CEO of PathGuide. “Prospective clients will get a “behind the scenes” look at what the Latitude WMS and best warehouse practices can do for their businesses.”

The conference agenda will appeal to all attendees, regardless of the level of user experience. Conference participants can count on hands-on training, panel discussions and training sessions to cover areas such as:

  • Understanding inbound transportation
  • How to drive better performance using metrics
  • Tips and tricks for the advanced Latitude user
  • Route shipping
  • e-Commerce fulfillment
  • Cut item management
  • Creating and editing custom labels
  • Cycle count planning

Early registration discounts, as well as discounts for large groups and companies, are available prior to April 22, 2016. More information and registration options can be found here.

About PathGuide Technologies PathGuide Technologies, Inc., a privately held company founded in 1989, is a leading provider of warehouse management solutions for industrial distributors and regional retailers across the United States, Canada and abroad. PathGuide’s software and services help suppliers increase productivity and order accuracy, improve customer service, lower labor costs and ultimately driving greater profitability. To learn how distributors of all sizes can benefit from improved warehouse management, visit

Latitude 2011 User Conference

Well, another year, and another successful PathGuide User Conference! The 2011 Latitude User Conference included 72 customer attendees (65 companies!), 2 prospective clients, and 4 partner vendors. Continue reading