Monthly Archives: March 2017

Tompkins Industries, Inc.

Customer Spotlight: Tompkins Canada

Looking at You, Tompkins Canada

Customer Spotlight

We have the pleasure of introducing Tompkins Canada, part of the Tompkins Industries family of distributors for hydraulic adapters and fluid power products. Established in 1967, Tompkins Industries has built a strong reputation and loyal customer base thanks to its commitment to exceptional quality and outstanding customer service. In the five decades since it first opened its doors, Tompkins has expanded to 11 locations in the US, with one location in Mississauga, Ontario.

Tompkins offers several services that set it apart from the pack. Not least of these is its same-day shipping guarantee from any of its distribution centers. In addition, Tompkins promises competitive pricing and one of the largest in-stock inventories in the industry, with over 8,000 combinations of hydraulic adapters.

Tompkins knows that when a production line grinds to a halt due to a hydraulic adapter or fitting failure, getting replacement parts as soon as possible can directly reduce downtime. That’s why customers have grown to depend on Tompkins’ fast shipping and 98% fill rate on standard catalog items.

Latitude WMS

“PathGuide’s WMS allows us to grow our business and increase our bottom line without adding bodies in the warehouse,” said Sean McGuinness, general manager of Tompkins Canada. “We are confident that this partnership with PathGuide will help us further support and provide our customers with exceptional service through continuous improvements of warehouse efficiencies.”

Tompkins is just one of PathGuide’s Canadian customers, a roster that includes companies such Chalifour Canada, E.B. Horsman & Son, Red-L Distributors Ltd., and Thomas Skinner & Son Ltd. Latitude has helped these companies improve accuracy, speed and efficiency, provide better customer service, lower labor costs and ultimately increase their revenues. For Tompkins, this ensures that the company can stick to its mission of providing customers with quality parts and service that is second to none.

More Information

For more information about Tompkins and its Mississauga location, visit the company’s website. More information about Latitude WMS can be found here.