Monthly Archives: May 2016

Latitude Tips & Tricks for Shadowing an RF Terminal

This week we’re continuing our “Tips and Tricks for Latitude” series of posts by highlighting an important feature that can help with troubleshooting and employee communication – RF terminal shadowing.

Shadow RF Terminals

The ability to shadow RF terminals is a feature that Latitude WMS has enabled for a while, but it was previously only accessible through the Latitude Management Console and on a limited basis. But, since shadowing a terminal has a lot of beneficial applications for employee training, management and troubleshooting, we’ve made it easier for everyone to use. You can now access this function from Latitude Web.

Here are the steps required:

  1. Click on the Shadow RF Terminals icon on the welcome screen, and log into the Shadow console.
  2. Scroll down to the user you want to shadow, and select Shadow Terminal. This will give you access to a list of the last 50 transactions by that user and let you watch all of their activity in real time.
  3. If you need to reach a specific employee or all employees at once, you can hit the Send Message button to send a message to one specific RF terminal, or to all active terminals. This function comes in handy when calling a group meeting or asking questions to other team members.
  4. Finally, you can restrict access to the Shadow RF feature by editing permissions in the Access Rights Profile.

Why do it?

If someone has questions about a specific pick or order, sometimes checking this record can solve it. You can also shadow a terminal to see exactly what an employee is doing during the workday, which is especially useful if you have concerns about productivity.

Shadowing also makes it possible to troubleshoot remotely. For example, if you have an employee at a separate location, and there are consistent problems with a specific task, shadowing that terminal and walking through the process can help a manager or experienced staff member isolate and resolve the problem.

We’re confident you’ll find the new Shadow RF feature in Latitude very helpful. If you have a suggestion for a new Latitude feature, or a specific problem you’re trying to solve, please let us know. You can reach our support team at 1-888-627-9797.

Latitude Tips & Tricks for Inventory Management

Being able to instantly access information about your inventory is powerful. Do you know what product you have, how much of it is available and where it’s located? More importantly, can you count on this information to be accurate? Latitude WMS has every function you need for complete visibility. Here are some tips you might not know about, but are huge warehouse time-savers.

New Latitude WMS Search Tools

Save time by checking inventory and sales orders in Latitude Web.

  • To find a specific sales order, go to Activities – Order Processing – Find a Sales Order, enter some of the identifying information and hit “Find
  • To find inventory, go to Activities – Order Processing – Find Inventory and enter the bin number for a list of the inventory contained in that bin.
  • You can also filter the list of inventory items by column to help you track down that one specific order you’re looking for. Right-click on any web column header and left-click “Filter” from the drop-down menu. You can also left-click any web column heading and enter the value that you want to filter.

Inventory Contents Label

Latitude WMS can print a label that displays the contents of any load or bin location on demand. This is similar to a Carton Contents Label, but isn’t tied to an order. It’s especially useful for printing the contents of a mixed pallet location for a quick info lookup. To do this from an RF terminal, hit F3 – Tools – Labels – Inventory Content Label, scan the source Load or Bin, and enter the number of labels that you need. These labels can be customized or set to automatically print during the receiving process if you want hard copies of documentation for incoming shipments.

Replace the Annual Physical Inventory with Cycle Counting

Many of our customers want to get rid of this warehouse tradition entirely because it’s disruptive to normal warehouse processes and dreaded by every warehouse employee.

In fact, many customers report a mysterious flu epidemic when the time comes for the annual inventory. With Latitude’s Cycle Count Planning Module, you can set items that you want to count on a weekly, monthly or yearly basis. The module will assign workers to do a few counts per day and keep you on track. A number of our customers have eliminated the annual physical inventory entirely with no loss in inventory accuracy, and a definite improvement in worker moral.

I hope that some of this information can help improve productivity in your warehouse. For more tips, tricks and Latitude hacks, come see us in person at the Latitude User Conference next week, May 22-24! It’s not too late to register!

If you have a suggestion for a new Latitude WMS feature, or a specific problem you’re trying to solve, please let us know. You can reach our Support Team at 1-888-627-9797.

 

Latitude Tips and Tricks for Picking

Latitude WMS is full of useful features designed to make warehouse tasks or functions easier and more efficient, and we’re constantly adding new functionality based on customer feedback. We want you, our customers, to get the most out of Latitude, so over the next several weeks we’ll explain some of the many tips, tricks, and little-known capabilities in Latitude to help anyone become a power-user. Let’s start with picking.

Inventory Control Cones

Many warehouses need to store materials in a temporary location, whether it’s for a few hours or a few weeks during busy periods. Putting labels on pallets sometimes helps, but they can often be hard to locate physically and in the system – load labels can be easily damaged and you’ll be lucky if anyone can remember which pallet is number “09657.” Instead, buy some brightly colored cones and set them up as temporary bin locations or “Loads” in Latitude (loads do not have to be scanned during a physical inventory, and some customers find it simpler to use them for short-term use). You can set the bin numbers to something specific, for example: G + a number for green cones, R + number for red cones, etc.). Print labels for them (the 4” x 6” format works best) and train your employees to use the cones instead of bins. Most customers find that the cones are much easier to locate than pallets because they’re simple to set up and remove.

Multiple Label Printers

Did you know that Latitude WMS allows you to set a secondary printer for certain types of labels, or set a dedicated label printer for a specific label format? This prevents cross-functional Latitude users from needing to switch label printers as they do different tasks.

Here’s how:

  • To set up a secondary printer from an RF terminal, press F3 – Setup – Printers, choose Label-Secondary and select your secondary printer. Carton Contents and Inventory Contents are the only formats currently supported.
  • To set Label Printer assignment, go to Administration – System Configuration – Label Printer Assignment in Latitude Web and add the Label Format and the Label Printer name. That type of label will now always print from the selected printer.

Toggling the Pickable Inventory Flag

Latitude allows users to toggle inventory’s pickable status via the RF terminal. This lets you easily update inventory status on the fly, such as when you need to pick from an overstock bin that is usually not pickable.

  • To do this, press F3 – Inventory – Adjustments – Toggle Pickable on your RF terminal. You’ll be prompted for the bin, the item and the lot/serials, if applicable. Enter them and the item will now be pickable. If it was already pickable, you’ll get an error.
  • You can also set up a prompt to toggle this automatically when you perform a Move, Unload or Putaway transaction. Go into “Prompt for Pickable Override upon Unload and Putaway” in Latitude Web and set to “Y”.

If you like what you just read, be sure and stay tuned for more Latitude WMS tips and tricks, as this is just one article of a five-part series.

For more tips, tricks and Latitude hacks, come see us in person at the Latitude User Conference on May 22-24.

If you have questions about any of these tips, please contact our Support Team at 888-627-9797. We’re here to help!