We here at PathGuide gear up for our yearly Latitude WMS users’ conference a couple of months in advance. Modules are updated, assignments given, presentations brushed up and revamped, databases and VMs tinkered with. While half of us deal with making sure the rooms are booked and the guests invited, the other half of the village strives to provide our users with a useful overview of this year’s solutions and innovations, in ways that are both informative and fun.
Nerves fray as I ask people not accustomed to giving public presentations to stand up and explain a module to our most critical (and supportive) experts – the people who use our product. It all culminates in a couple of days of intense discussion and hands-on learning. Ideas are thrown around, notes are taken. Meals are shared, and concerns are voiced. Beer is consumed in vast quantities.
When the dust clears, hopefully our valued customers are not only awakened to what the future holds but energized to put the warehousing science into practice. Every software company knows that software users are the real experts. Sure, we take pride in our excellent engineering team, but nothing beats a Latitude user for pinpointing efficient warehouse process and controls.
PathGuide wouldn’t have a product worth discussing if it wasn’t for the feedback and brainstorming that occurs every year during our annual Latitude User Conference. Our clients make up the most important part of our community – they are the ones who review our product, use it on a daily basis, and improve its functionality through their suggestions and, yes, even their complaints. I can testify that our engineering and support staff returned from this year’s user conference both mentally invigorated and newly appreciative of just how vast a collective knowledge pool our users provide to us, and to each other.
Here’s to our continued stamina, and our motivation to push our product forward in the name of organization to progress. Thanks to all of our customers who joined us this October to help make our product an even more valuable investment.